• Mobile Application

  Mobile Application Management question

  Posted by Steve on October 10, 2019 at 4:34 am

  I’m testing out with some of my team the ability to bring some of our rogue devices into BYOD with Intune MAM. Long story short I enrolled a device and then changed the management of the Outlook app to the new intune profile. I use gmail and O365 mail in my Outlook app. When I “retired” the device in Intune it completely removed the Outlook app. Not a huge deal, but it would certainly be a better user experience if the app was instead reconfigured and the O365 mailbox removed. Am I doing somethig wrong or is this the expected behavior?

  • This discussion was modified 3 years, 7 months ago by  John Smith.

  Steve replied 6 years, 1 month ago 2 Members · 2 Replies
• 2 Replies

• 

  Joseph Alexander

  Member

  October 10, 2019 at 4:35 am

  You likely have Outlook assigned via Intune, and because the app deployment is managed via MDM, it’s removed when the device is unenrolled.

  There’s a new option to leave apps behind when unenrolled now. ‘uninstall on device removal’. You can choose yes or no on this when looking at your app assignment settings for outlook mobile.

  • 

    Steve

    Member

    October 10, 2019 at 4:35 am

    Thanks – I should have added that I set it up to not be uninstalled. It left the app but it didn’t remove the company email from the app.

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